Shipping policy

Shipping and Delivery

When you purchase goods form Popsiebelle.com our estimated time is 10 working days. Delivery will take place as soon as the product is complete for shipping. Depending on the delivery methods delivery may vary due to unforeseen circumstances. Products will be shipped via Canada Post unless instructed by the purchaser. You will be required to pay for delivery charges in addition to the price of the goods you purchased.

1. Shipping and Delivery

We ship internationally to select countries. By placing an order, you agree to the following:

  • Shipping times vary depending on the destination country and are estimated at checkout. We are not responsible for delays caused by customs clearance or any other circumstances beyond our control.
  • You are responsible for providing an accurate shipping address. We will not be liable for orders that are delayed or returned due to incorrect or incomplete address information.

1.2. Customs, Duties, and Taxes

All international orders may be subject to customs duties, import taxes, or other fees as required by the destination country. These charges are not included in our product prices or shipping fees and must be paid by you (the customer) upon arrival of the goods.

  • You are responsible for knowing the customs policies of your country and for paying any related fees.
  • We are not responsible for delays caused by customs clearance procedures in your country.

1.3. Currency Conversion and Payment

All prices on our website are listed in CAD, and you may be charged in this currency. If your bank account or credit card operates in another currency:

  • Your bank or payment provider will apply the current exchange rate at the time of the transaction.
  • You are responsible for any currency conversion fees or additional charges imposed by your bank or payment provider.

1.4. Returns and Refunds

We accept international returns under the following conditions:

  • You must contact us within 3 days from the date you received your order to initiate a return.
  • The item(s) must be returned in their original condition, unused, and in their original packaging.
  • You are responsible for all return shipping costs, including any customs duties or taxes imposed on the return shipment.

For more details, please refer to our Refund and Returns Policy

Link to Refund Policy).1.5. Restricted Goods

Certain products sold on our website may be restricted or prohibited in your country. It is your responsibility to ensure that the goods you are purchasing comply with your country’s import regulations.

We are not liable for any items seized or rejected by customs. If the goods are returned to us due to non-compliance with import regulations, you will be refunded for the product but not for the shipping costs.

1.6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from international shipments, including but not limited to:

  • Delays or losses during shipping
  • Customs delays or seizures
  • Non-compliance with your country’s regulations
  • Currency conversion fees or charges imposed by your bank

Our liability is limited to the total purchase price of the goods you ordered.

1.7. Governing Law

These terms are governed by the laws of the province of [Your Province] and the laws of Canada, without regard to conflict of law principles. Any disputes arising from international orders will be resolved in the courts of Canada, British Columbia.